
About Me
Hi, I’m Toni. I created Transformation Road from the belief that people deserve a more human kind of support as they navigate healthcare and life transitions.
My work is rooted in more than three decades of experience across clinical care, patient experience, healthcare operations, and system transformation.
Throughout my career and life, I have seen healthcare from many sides — as a leader, coach, nurse, caregiver, and yes, even a patient.
My experience with breast cancer and survivorship deepened my understanding of how complex, fragmented, and deeply personal healthcare can feel from the patient perspective.
It also reinforced something I had seen throughout my career: there is often a gap between how care is designed and how it is actually experienced by the people moving through it.
Transformation Road was created from that space.
Here, I offer coaching-centered support for individuals, families, and caregivers navigating healthcare decisions, caregiving responsibilities, and life transitions.
I believe people often need more than the support typically offered when they are navigating healthcare or a major life change.
They need space to think, language for what they are experiencing, and support as they find their own voice and next step.
This work is coaching-centered, which means I do not make decisions for you or manage your care.
Instead, I help you pause, organize what feels overwhelming, prepare for meaningful conversations, and move forward in a way that feels grounded and aligned.
As a coach, I help people reconnect with their own voice, honor their story, and navigate their journey forward.
Honor Your Story. Chart Your Path.

Why Work With Me
Healthcare and life transitions can be deeply personal, but the isolation people feel while navigating them is far too common.
Even with medical care, information, appointments, and support from others, many people still find themselves carrying questions, emotions, and decisions that are difficult to sort through alone.
Sometimes, what is missing is not more information — it is a space to slow down, feel heard, make sense of what you are carrying, and reconnect with your own voice.
That is the heart of Transformation Road.
When you are navigating healthcare, caregiving, or a major life transition, coaching offers a different kind of support. It does not replace medical care, counseling, case management, or patient advocacy.
It creates a reflective, coaching-centered space to clarify what matters most, prepare for important conversations, and move forward in a way that feels grounded and aligned.
I provide a coaching-centered space where you can:
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Clarify what matters most to you
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Organize your thoughts, concerns, and questions
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Prepare for meaningful healthcare or caregiving conversations
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Navigate decisions with greater confidence and intention
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Advocate for yourself or a loved one with more clarity
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Move forward in a way that feels grounded and aligned
This work is not about telling you what to do or managing your care.
It is about helping you reconnect with your own insight, honor your story, and chart a path that reflects your values, needs, and next step.
Take the Next Step on Your Road Ahead.
Credentials & Background
My coaching is grounded in clinical experience, leadership development, and a deep understanding of how healthcare is both delivered and experienced.
Education & Certifications
Master of Science, Leadership & Organizational Development — UT Dallas
Executive Coaching Certificate — UT Dallas
Associate Certified Coach, ACC — International Coaching Federation
PROSCI® Change Management Certification
Clinical Foundation
Bachelor of Science in Nursing, Honors — Jacksonville University
Associate Degree in Nursing, Holistic Focus — St. Luke’s College
Coaching Approach & Ongoing Development
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Human-centered coaching and whole-person well-being practices
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Appreciative Inquiry, Active Listening, and Motivational Interviewing
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Healthcare transformation, quality, and patient experience
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Communication, change, and reflective decision-making support
Together, these experiences allow me to bring both professional insight and human understanding to the coaching space.
Experience to Understand the Road. Coaching to Help You Find Your Way.